Privacy & Data Protection
Your trust is fundamental to our mission. Learn how we protect your privacy and handle your data with the highest standards of security and compliance.
Privacy Policy
Your privacy is our priority. This policy explains how we collect, use, and protect your personal information, with special attention to email marketing practices and EU data protection requirements.
Email Marketing & Communication
When you subscribe to our waitlist or newsletter, we collect your email address for the following specific purposes:
- Sending product updates and launch notifications
- Providing early access to new features and beta programs
- Sharing relevant industry insights and educational content
- Communicating important service announcements
Our Email Commitment:
We never sell your email address. Your email is stored securely and used exclusively for the purposes you consented to. You can unsubscribe at any time using the link in our emails or by contacting us directly.
Information We Collect
We collect the following types of information:
Personal Information
- • Email addresses (for waitlist and communications)
- • Name (when voluntarily provided)
- • Company information (when applicable)
Technical Information
- • IP address and location data
- • Browser type and version
- • Device information and operating system
- • Website usage patterns and analytics
Legal Basis for Processing (EU Users)
Under EU data protection law, we process your personal data based on the following legal grounds:
Consent (Art. 6(1)(a) GDPR)
For email marketing and communications - you can withdraw consent at any time
Legitimate Interest (Art. 6(1)(f) GDPR)
For website analytics and security purposes
Data Security & Storage
We implement industry-standard security measures to protect your data:
Data Retention
We retain your personal data only as long as necessary:
Your Rights Under GDPR
As a data subject under GDPR, you have the following rights:
Right of Access
Request a copy of the personal data we hold about you
Right to Rectification
Correct any inaccurate or incomplete personal data
Right to Erasure
Request deletion of your personal data ("right to be forgotten")
Right to Data Portability
Receive your data in a structured, machine-readable format
Right to Object
Object to processing based on legitimate interests
Right to Withdraw Consent
Withdraw consent for email marketing at any time
How to Exercise Your Rights:
To exercise any of these rights, please contact us at support@cloutr.io. We will respond to your request within 30 days as required by GDPR.
Cookies & Tracking
We use cookies and similar technologies to enhance your experience:
Essential Cookies
Always ActiveRequired for basic website functionality and security
Analytics Cookies
Consent RequiredHelp us understand how visitors interact with our website
Marketing Cookies
Consent RequiredUsed to deliver relevant advertisements and track campaign effectiveness
International Data Transfers
Your data may be processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure adequate protection through:
Contact & Data Protection Officer
For any privacy-related questions or to exercise your rights, please contact us:
General Privacy Inquiries
Email: support@cloutr.io
Postal Address
Cloutr ul. Ilinden 2 9000 Varna Bulgaria European UnionResponse Time
We respond to privacy requests within 30 days
Supervisory Authority
You have the right to lodge a complaint with your local data protection authority if you believe we have not handled your data appropriately.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will: